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CCO workshop on key success factors of orchestration at DLLD 2 September 2020

Updated: Sep 4, 2020

Co-creation Orchestration organised a workshop at Digital Living Lab Days 2020, the annual ENoLL (European Network of Living Labs) conference taking place online 2 to 4 September 2020.

What are critical success factors in orchestrating cross-border, cross-sectoral, cross-disciplinary innovation ecosystems? Workshop exploring orchestration models through theory and expert experiences

When: Wednesday 2 September at 14-15.30 CET

The goal of the workshop was to explore and share experiences on formal and informal aspects that affect the success of orchestrating in multi-stakeholder innovation ecosystems. 


What are the key success factors in orchestrating globally successful large-scale, multifaceted, and inclusive cross-sectoral, cross-organisational, cross-disciplinary multi-stakeholder innovation ecosystems aiming at tackling wicked problems? Co-creation Orchestration (CCO) Laurea discusses these questions in a project funded by the Finnish Ministry of Education and Culture. Until multi-stakeholder innovation ecosystem has been established, continuous careful planning of the formal issues i.e. structures, agreements, business models, budgets etc. is vital in order to succeed. However, in the end, it is the informal aspects that greatly affect the successful reaching of the ecosystem’s goals: e.g. co-creating long-term trust capital from day 1 as well as creating conditions for serendipity and for all ecosystem stakeholders to value each other’s perspectives and goals instead of concentrating solely on their own objectives. This requires skills, capabilities and attitudes. In this workshop, we explore and discuss both formal and informal factors that can facilitate or hinder the successful reaching of ecosystem’s goals by sharing best practices and experiences as well as reflecting on literature on the topic.


The objective of the workshop is to challenge the participants to question and further build on findings from the literature with regards to facilitating and hindering factors of co-creation orchestration: with what you agree and disagree, and what might be still missing in the literature regarding orchestration. In sub-groups, the expert participants enrich the presented findings from research data by sharing and discussing their own experiences in orchestrating. As a result, there will be revised lessons learnt on the critical orchestration success factors in different contexts that will be the takeaway of the session.

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